Assets Team

Consultation has concluded

Do you live in the Balmoral area? How do you access drinking water? Would an extension of Council's town water service help you?

As part of our ongoing work in improving the services we deliver, Council is seeking feedback from the community about the possible introduction of a water supply service to Balmoral.

Our staff have identified a number of villages which may wish to connect to a reliable water service in the next 10 to 20 years and are commencing the very early and tentative stages of community consultation to determine whether Council should commence design work or just keep it listed as a possibility in the distant future.

You're invited to provide your opinions and assist us in determining the level of interest in a town water scheme.

HAVE YOUR SAY:

  • Check out the information kit in the Document Library
  • Complete the survey by 20 February 2015

After the closing date a council report will be created recommending a course of action for the Balmoral Water Supply Scheme. Community feedback will be included in this report and will be a determining factor. If you have any further questions about the survey or the proposed services please use the 'Ask a Question' tool below or call the Water and Sewer Asset team on 4868 0888.

Council assures complete confidentiality with regard to personal information and survey responses will remain anonymous when reported to Council.

Do you live in the Balmoral area? How do you access drinking water? Would an extension of Council's town water service help you?

As part of our ongoing work in improving the services we deliver, Council is seeking feedback from the community about the possible introduction of a water supply service to Balmoral.

Our staff have identified a number of villages which may wish to connect to a reliable water service in the next 10 to 20 years and are commencing the very early and tentative stages of community consultation to determine whether Council should commence design work or just keep it listed as a possibility in the distant future.

You're invited to provide your opinions and assist us in determining the level of interest in a town water scheme.

HAVE YOUR SAY:

  • Check out the information kit in the Document Library
  • Complete the survey by 20 February 2015

After the closing date a council report will be created recommending a course of action for the Balmoral Water Supply Scheme. Community feedback will be included in this report and will be a determining factor. If you have any further questions about the survey or the proposed services please use the 'Ask a Question' tool below or call the Water and Sewer Asset team on 4868 0888.

Council assures complete confidentiality with regard to personal information and survey responses will remain anonymous when reported to Council.

CLOSED: This discussion has concluded.
  • As regards the proposed Balmoral scheme, as we live at the far northern end of Railway Parade, will the proposed scheme provide us with a supply or will supply be only to properties nearer to the village? If supply is extended to our property would there be any reduction in water quality by being 'at the end of the line'?

    Balmoral471 asked almost 5 years ago

    It is unlikely that we’d build a lot of pipeline if it only serves one property, it is more likely if there are several properties that can be serviced with the same line. If the community does want this service and the project moves forward, the design stage would investigate the provision of water that far north.

    On water quality, water main line ends can suffer from some quality loss if left alone. Council performs maintenance (flushing) and carries out ongoing water testing to ensure water is provided at the Drinking Water Guideline standard.


  • Thanks for considering balmoral village for a water supply. Its good to see our village is on council radar. I would like to complete the survey however the link to the survey is not working ???? Just comes up page not found

    Craig asked almost 5 years ago

    Hi Craig, we tested it this morning and all seems to be working. A direct link is http://yoursaywingecarribee.com.au/asset-team?tool=survey_tool&tool_id=balmoral-survey#tool_tab

    Could you please see whether it is working for you today and if not please call the Community Engagement Coordinator on 48680861.

  • Can the closing date for the survey on the proposal to 'install potable water supply in Wingello and Penrose' be extended? Today I completed the survey for the above proposal online. The first time I completed the survey online it came up with a message saying I had already completed the survey and you can't complete it twice. Yet when I rang the council there was no record of it coming through. A staff member tried to assist me by opening it up a second time but the second time the survey form 'blanked out' after submission and again when I rang the council no record was found of my survey being completed. Later on the council worker rang me to say that one of the surveys had come through (but I am not sure which one). Given that not all the surveys may be coming through I think it would be fair to extend the time for the community to complete the surveys. J Royston

    jeanetteroyston asked over 5 years ago


    Hi Jeanette, thank you for the suggestion but as we have not had any other reports of problems with this website we will not be extending the closing date. Sometimes residents have problems depending on which web browser they use but if others would like to check that we have received their online survey they can email engagement@wsc.nsw.gov.au.

    By the way there is a delay between your completion of the survey and it appearing in the reporting section that we access. Your survey did end up arriving twice and one of these will be deleted.

    Regards, Site Admin

  • Can staff be made aware of the delay in the survey? I contacted Council this morning after completing the survey because the survey provided no clear indication that the survey had gone through. Normally in online surveys a response will come up saying something to the effect of 'thank you for your survey' or 'your survey has been submitted successfully'. On the first occasion your survey form gave an indication that the survey had already been completed, but after being told by your staff it had not been received and to re-do the survey, which I did, your website gave no response whatsoever, the survey form just 'blanked out'. Neither of these responses gives a clear indication that the survey had been received. When I contacted your staff they indicated that they saw no evidence on either occasion that the survey had been completed at all. Your staff have made every effort to assist me but were obviously hindered by lack of clear guidance on the operation of the website.

    jeanetteroyston asked over 5 years ago

    Hi Jeanette, you are correct in saying that it is usual practice for a message to come up or an email to be sent to confirm that a survey has been completed successfully. We apologise for not activating this previously however as there have been no other reported issues with the survey we are not extending the closing date. There are still 10 more days for people to complete the survey - it closes at 5pm on Monday 31 March 2014. Thank you for your continued interest. Regards, SiteAdmin