Customer Experience Standards & Charter Public Exhibition

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Consultation has concluded

Council is committed to delivering programs and services with a strong customer experience focus. Our staff are committed to being open, honest, fair, and accountable in all our dealings with Customers and strive to provide timely, efficient and consistent services.

Our Customer Experience Standards and Charter outlines standards we will use to deliver professional, reliable, and consistent customer experiences that meet your expectations.

At the Ordinary Council Meeting, the Customer Experience Charter and Customer Experience Standards were endorsed for Public Exhibition. We encourage the community to provide their feedback through the below survey by 4:00pm Wednesday 1 November.

Should you wish to speak to someone in Council or send through your feedback please call 02 4868 0888 or email mail@wsc.nsw.gov.au

Council is committed to delivering programs and services with a strong customer experience focus. Our staff are committed to being open, honest, fair, and accountable in all our dealings with Customers and strive to provide timely, efficient and consistent services.

Our Customer Experience Standards and Charter outlines standards we will use to deliver professional, reliable, and consistent customer experiences that meet your expectations.

At the Ordinary Council Meeting, the Customer Experience Charter and Customer Experience Standards were endorsed for Public Exhibition. We encourage the community to provide their feedback through the below survey by 4:00pm Wednesday 1 November.

Should you wish to speak to someone in Council or send through your feedback please call 02 4868 0888 or email mail@wsc.nsw.gov.au

  • Customer Experience Charter and Standards Feedback

    Please Provide your feedback by filling in the survey or sending your details through to mail@wsc.nsw.gov.au 

    Thank you for participating. 

    Consultation has concluded
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