Aquatic Facilities

The 2018 surveys have closed but check out the document library to see what everyone said!

Council is seeking feedback from the community on the public aquatic facilities provided in the Southern Highlands.

Two surveys are available:

This is your chance to rate your satisfaction with current levels of service, programs on offer and facilities. We'd also like to hear your ideas for continuing to improve these services.

Get involved!

Your responses will be used to identify what areas we should focus on with regard to programming, service levels and facility improvements.

All responses will be recorded for reporting to Council however personal details will not be included and confidentiality will be maintained.

Council is seeking feedback from the community on the public aquatic facilities provided in the Southern Highlands.

Two surveys are available:

This is your chance to rate your satisfaction with current levels of service, programs on offer and facilities. We'd also like to hear your ideas for continuing to improve these services.

Get involved!

Your responses will be used to identify what areas we should focus on with regard to programming, service levels and facility improvements.

All responses will be recorded for reporting to Council however personal details will not be included and confidentiality will be maintained.

The 2018 surveys have closed but check out the document library to see what everyone said!

  • Survey results

    over 1 year ago

    A BIG THANK YOU to everyone who participated in the surveys this year.

    Staff have read all of the surveys, identified key themes and considered Council’s response. You can now read the detailed summary of survey results in the document library.

    A BIG THANK YOU to everyone who participated in the surveys this year.

    Staff have read all of the surveys, identified key themes and considered Council’s response. You can now read the detailed summary of survey results in the document library.

  • Analysis and review underway

    over 1 year ago

    Council is currently completing a service level review of all our aquatic sites and will be utilising the survey results to guide the decision making process and provide recommendations for future aquatic centre management.

    While ideas suggested are sometimes not feasibly possible or do not meet safety requirements of Royal Life Saving and Water Safety Practice Note 15., we always try to improve the areas requested as per survey results.

    We understand that the community is interested knowing what feedback was provided so a detailed summary of survey results and Council’s response will be shared with the community in late May or early June 2018.

    Council is currently completing a service level review of all our aquatic sites and will be utilising the survey results to guide the decision making process and provide recommendations for future aquatic centre management.

    While ideas suggested are sometimes not feasibly possible or do not meet safety requirements of Royal Life Saving and Water Safety Practice Note 15., we always try to improve the areas requested as per survey results.

    We understand that the community is interested knowing what feedback was provided so a detailed summary of survey results and Council’s response will be shared with the community in late May or early June 2018.